1. Using Spatial
Spatial is independently operated by Juan Sebastian Estrada Tun. In these Terms, “we” means Spatial's individual operator. By using Spatial, you agree to these Terms. Questions: sebastian@spatialinterior.app.
Spatial provides AI tools for room-design images, editing, visualization and inspiration. Features, plans and purchase options may differ between the web and iOS apps. Only features offered on your platform are included.
You must be at least 13. Keep your account secure and tell us if you suspect unauthorized access. You are responsible for your use of Spatial and for having permission to upload or use the content you provide.
2. Plans, payments and cancellation
The price, included credits and billing interval are shown before purchase. Subscriptions renew automatically until cancelled. Web purchases are sold and billed by Paddle; App Store purchases are billed by Apple. Paddle.com is our online reseller and Merchant of Record for web purchases and handles billing support and returns. Their purchase terms also apply. Do not start a second subscription on a different account or platform expecting the first one to be cancelled automatically.
For monthly web subscriptions:
- Cancellation stops future renewals. Paid access normally continues until the end of the paid period; cancellation alone is not a purchase refund.
- A Premium-to-Studio upgrade charges the full Studio price immediately and starts a fresh month. Remaining unexpired credits from the current monthly web allowance carry into that new month. The amount is shown before you confirm the change.
- A Studio-to-Premium downgrade takes effect at the next renewal. Studio access continues through the current paid period, with no downgrade charge today. You can undo that pending downgrade before renewal.
Manage web subscriptions from Settings → Manage subscription or through Paddle. Manage App Store subscriptions through your Apple subscription settings; Apple's rules apply to those plan changes and cancellations.
3. Credits and unsuccessful generations
On the web, Standard image edits cost 10 credits and Thinking image edits cost 25 credits where that mode is available. Make 3D and Floorplan to 3D cost 10 credits. The applicable cost is shown before you submit a generation. Credits are tied to your account, are not money and cannot be transferred or sold.
Monthly web subscription credits expire at the end of their paid period and do not roll over at an ordinary renewal. The upgrade carryover described above is an exception. Separately purchased credit-pack credits, where offered, do not expire and do not by themselves grant paid-plan features. Offers and allowances can differ between web and iOS.
When a generation is confirmed as failed, the system automatically processes the return of eligible credits. Processing or recovery may take time; credits remain subject to their original expiry rules. A completed result you dislike is not automatically a failed generation. Contact us if you believe a charge or credit balance is wrong. This does not limit any refund rights you have.
4. Purchase refunds
Request web purchase refunds through Paddle at https://paddle.net or contact us for help. Apple's refund process applies to App Store purchases. Eligibility is subject to applicable consumer law and the payment provider's purchase and refund terms; these Terms do not remove mandatory rights.
An approved refund of the current web subscription period ends that period's paid-plan access and stops future billing. A separately paid later period is not reversed by a refund of an older payment.
We reserve discretion over whether unused credits associated with a refunded purchase are retained or adjusted, subject to applicable law and the payment provider's terms.
Paddle's current buyer terms and refund policy are available at: https://www.paddle.com/legal/buyer-terms https://www.paddle.com/legal/refund-policy
5. Your content and permitted use
You retain your rights in uploaded content. You allow us and the providers used for your request to store and process it to deliver Spatial's features. We do not claim ownership of your photos or generated designs.
You may use Spatial and its outputs for personal or commercial design work, including projects for paying clients, subject to applicable law and other people's rights. AI may generate similar designs for other users, so we cannot promise that your results will be unique. Check any rights or permissions needed for your intended use.
Do not upload unlawful content, infringe someone else's rights or privacy, bypass payments or limits, exploit the service, attack its systems or use automation to abuse it. Spatial's code, interface and branding remain the property of their respective owners; permission to use outputs does not grant permission to copy or redistribute the app.
6. AI results and availability
AI results can be inaccurate or inconsistent. Designs are visual concepts, not construction drawings, verified measurements or professional safety advice. Have a qualified professional check anything you plan to build.
We cannot guarantee a particular result or uninterrupted availability. Maintenance and third-party outages can affect the service. We may update features; material changes affecting paid plans will be communicated where required, and your mandatory rights remain intact. Keep copies of work that matters to you.
7. Responsibility and account closure
To the extent permitted by law, Spatial is provided as available, without guarantees beyond those expressly stated in these Terms. We are not liable for indirect losses or lost profits. Our total liability for claims relating to Spatial is limited to the amount you paid for Spatial during the 12 months before the event giving rise to the claim. These limits do not apply where the law does not permit them and do not exclude mandatory consumer rights.
We may restrict or terminate an account where reasonably necessary to address abuse, security risks, unlawful activity or a breach of these Terms. Where permitted by applicable law and the payment provider's terms, we do not offer discretionary refunds following termination for a breach of these Terms. Any refund or other rights required by law still apply.
You can request account deletion from Settings. Web account cleanup runs in the background as described in the Privacy Policy. Cancel subscriptions before deleting your account: account deletion is not a subscription cancellation.
8. Changes and contact
We may update these Terms as Spatial changes. We will update the effective date and give clear notice of material changes, including any notice or agreement required by law. Your information is handled as described in Spatial's Privacy Policy.
For support, billing questions or concerns, contact sebastian@spatialinterior.app or use Help & feedback in Settings.